Accurate documentation, proper EVV usage, and timely incident reporting are fundamental responsibilities. These practices protect the members you support, verify the services you provide, and ensure Pathways for Life remains compliant with Arizona DDD and AHCCCS requirements.
In this module, you will learn how to write service notes that are accurate, concise, and complete using the ABC rule, how to use Electronic Visit Verification (EVV) correctly to record your visits and avoid errors that could impact your pay, how to identify reportable incidents as defined by DDD, and how to document and report them within the required timeframes and to the appropriate parties.
